Privacy Policy

1. Data Controller

The data controller for your personal data is Aihelperhp S.L., registered in the Madrid Commercial Registry, Volume 43521, Folio 87, Sheet M-769542. You can contact us regarding any data protection matter at info@aihelperhp.com or at our postal address indicated above.

2. Data We Collect

We collect the following types of personal data:

• Contact data: name, email address, and content of messages you send us through the contact form.
• Browsing data: IP address, browser type, operating system, pages visited, time spent, and other analytical data collected through cookies (if you consent to their use).
• Preference data: selected language, cookie preferences, and site settings.

3. Purpose of Processing

We use your personal data for the following purposes:

• Responding to your inquiries and requests submitted through the contact form.
• Improving the operation and content of our website through statistical analysis (only if you consent to the use of analytical cookies).
• Complying with our applicable legal and regulatory obligations.
• Personalizing your browsing experience according to your language and configuration preferences.

4. Legal Basis for Processing

The processing of your data is based on: (a) Your express consent, which you may withdraw at any time, for sending inquiries and activating non-essential cookies. (b) Our legitimate interest in improving our services and ensuring website security. (c) Compliance with legal obligations applicable to us under Spanish and European law.

5. Data Retention

We retain your personal data for the time necessary to fulfill the purpose for which it was collected. Contact form data is retained for a maximum of 12 months from the last communication. Browsing data is retained as established in our Cookie Policy.

6. Data Recipients

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share data with: technology service providers who assist us in the operation of the website (hosting, analytics), always under confidentiality agreements and processing in accordance with the GDPR; and public authorities when legally required to do so.

7. International Transfers

Some of our technology providers may be located outside the European Economic Area. In such cases, we ensure that adequate safeguards exist in accordance with Article 46 of the GDPR, including standard contractual clauses approved by the European Commission.

8. Your Rights

Under the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD), you have the right to: access your personal data; rectify inaccurate or incomplete data; request deletion of your data; object to the processing of your data; request processing restrictions; data portability; and not be subject to automated decisions. To exercise these rights, send an email to info@aihelperhp.com indicating your request and enclosing a copy of your identity document. We will respond within a maximum of 30 days. You may also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, restricted access controls, and periodic security reviews.

10. Modifications

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with the corresponding update date. We recommend reviewing it periodically.